If you have a question on how to get started, or how to use one of the more advanced functions of our auction sniper, you will find the answer here. Please read through this information before emailing us. These pages contain answers to thousands of questions on how to use our service that have been asked over the past several years. Problems with the site or service are addressed on the Troubleshooting pages.

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Using the My Auctions Page


After you login, you are taken to your 'My Auctions' page. This is a multi-function page where you will add bids, watch their progress, edit them if you need to, and see the result. Look for more information on adding bids in the section devoted to that subject. And, look for specific details on bid responses in the section devoted to that information. There are several settings on the 'My Account' page that will make the auction listing more useful for you.

My Auction listings

Your list of auctions, with the bids you have pending, is where you view the progress of your eBay sniping. When you first submit a bid to our database, check the listing to be sure it is the correct item with the correct bid. There are a series of buttons that appear on the bid listing before the end of the auction.

'My Auctions' Page

  • CHANGE BID allows you to edit your bid.
  • VIEW button allows you to see the eBay auction page.
  • MAKE NOTES allows you to enter notes on the listing.
  • DELETE cancels your bid and deletes the listing.
  • SELECT allows you to bulk delete bids while the bid is pending

After the auction has ended, the 'CHANGE BID' button disappears and two other buttons appear on the bid listing.

  • RESPONSE shows you the bid response our system got when your bid was submitted.
  • ARCHIVE enables you to send your listing to your archive page.
  • SELECT now allows you to either bulk delete the listing or bulk archive it.

Sorting Listings

You may sort your bid listings on either the 'My Auctions' or 'My Archive' pages in any order. Click the column heading to sort the listings by the data in that column. Click it again to reverse the order. For example, you may display your bids in order of bid amount by clicking that column header. Click it again to see the reverse order.

Update Auctions

Click this button to update the prices displayed on the 'My Auctions' page. Refreshing/reloading your browser will not query eBay for the information. Displaying out-of-date prices does not mean our system is not functioning and has no impact on bidding or the email alerts you may have elected to receive.


You may select to display only certain auction listings. Choose the kind of auctions you want displayed as determined by the status column. Select among: Pending, Won, Bid Too Low, All, Other. The OTHER category is every other auction status.


Thumbnails are tiny pictures of the items you are bidding on. You may elect to display them as part of your auction listing by selecting this option on the 'My Account' page. Displaying them may slow the load of your page, or prompt a security warning. Consult the Troubleshooting knowledge base for information on these issues.

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