We are sorry you are having problems. We have learned from the years of operating our sniping service and answering our users' questions, there are frequently simple solutions to the problems you may run into. Just click on the category to get help with the issue you are having. If you don't find an answer to the problem you are having, please contact us.

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Concerns With Security

I am getting a warning that I am being taken to an unsecured site.

This is probably the result of the thumbnail images trying to load on your computer. There is no security risk displaying the thumbnails of the items you are sniping on eBay. To test if this is what is causing your problem, disable the thumbnails from displaying. Go to tab on the MY ACCOUNT>SETTINGS and uncheck the box enabling thumbnails. If you choose not to see the security warning, there is a check box on the security warning that will prevent this warning from spawning.

I have concerns about security.

Our privacy statement outlines our standard precautions, and we use the industry-standard encryption to secure our site and database.

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